Rules for Waste Collection

Below are the “rules” for door-to-door collection and the use of underground containers.

Door-to-door collection

Please place your trash in the designated container
Present the container with the lid closed
Place the container with the handle facing the street.
Place the container in the designated clustering area. If there is no designated clustering area, place the container at the edge of the public roadway.
Pay close attention to where your container is located after the collection service has emptied it. Next time, place the container on the same side of the road.
Do not pack down the waste. This may cause some waste to remain in the container. This can also happen in freezing temperatures.
A maximum of 80 kilograms of waste may be placed in the container
You may place the container by the curb starting at 9:00 p.m. the evening before collection, but no later than 7:00 a.m. on the day of collection.
Collection routes may begin at 7:00 a.m. each day. The garbage truck may pass through your street later than you are used to. In that case, just leave the bin outside.
After emptying the container, bring it inside the same day, before 9:00 p.m.—even if it isn't completely empty.

Keep it dry: Place an old newspaper at the bottom of the container to prevent food scraps from sticking to the sides.
Keep it clean: Clean the container regularly with hot water and green soap or a splash of vinegar

You can use the trash pass to open the lid of the underground container
Hold the waste card close to the window at the top of the underground container
You'll hear a click, and the valve will unlock
Open the lid, place your trash bag in the drum, and make sure your trash doesn't get stuck
Close the lid. The bag will fall into the underground container.
Please remember to bring your waste collection card with you
If, for any reason, you are unable to dispose of your trash in the container, please try the other underground container that you selected as your backup or second container.
Under no circumstances should you leave trash next to the dumpster. This causes a nuisance for nearby residents. Animals tear the bags open, and everything ends up scattered on the street.
The underground container is emptied regularly; this varies by location and depends on the volume of waste.